Question 1

How long will the application take?

Accepted Answer

It takes around 5 minutes to complete the online application. Just answer a few questions about yourself to receive your final personalised quote online. Your life insurance policy will be active once you enter your payment details.

Question 2

What information do you need in the application?

Accepted Answer

We will ask about the medical conditions that you've been diagnosed with and the medications that you're currently taking. In order to provide an accurate quote, we also need to know how much cover you need and how long you need it to last. Please see our Cover Calculator to better understand your cover needs.

Question 3

How often should I review my insurance needs?

Accepted Answer

Consider reviewing your needs and what your policy provides on a regular basis - especially if your circumstances have changed. We recommend an annual review of your insurance needs.

Question 4

How do I make a claim?

Accepted Answer

Please double check your policy documentation to see which insurance provider administers your policy. This information can be found in the claims section of your Policy Wording.

If your policy is administered by Shepherds Friendly, to make a claim, simply fill out the online claim form below – and they’ll take care of the rest.

Online Claims Form: Shepherds Friendly Claims Form

Shepherds Friendly Claims Telephone Number: 0161 495 6499

Postal Address: Shepherds Friendly Society Haw Bank House High Street Cheadle Cheshire SK8 1AL

If your policy is administered by Covéa Life Limited, in the event of a claim, the person making the claim should initially contact Covéa directly about the life insured’s death or terminal illness as soon as they can. Covéa can be contacted either by phone, email, or in writing – please see the contact details below.

Covéa Life Claims Telephone Number: 0333 130 4546
Opening hours: 9am - 5pm

Email: [fspclaimspost@coveainsurance.co.uk](mailto: Fspclaimspost@coveainsurance.co.uk) Please provide your contact information when sending an email

Postal Address: Covéa Life Limited A&B Mills Dean Clough Halifax HX3 5AX

Before a claim can be paid, the insurer will need to receive a completed claim form together with certain information and proof to validate the claim. They will only ask f

Question 5

What type of insurance does Blueberry Life offer?

Accepted Answer

We currently offer term life insurance for those living with chronic health conditions, like Type 2 diabetes. Over time, we aim to launch a wide range of specialist insurance products for those living with these lifestyle conditions.

Question 6

What is underwriting?

Accepted Answer

Underwriting is a process that every applicant who applies for life insurance cover needs to go through to determine whether he or she is eligible for insurance. It's designed to help us provide the fairest price based on a person's individual circumstances.

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